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10DLC Field Reference

Complete reference for all fields, values, and options in 10DLC registration.

Entity Types

ValueDescription
PRIVATE_PROFITPrivate for-profit company (most common)
PUBLIC_PROFITPublicly traded company
NON_PROFITNon-profit organization
GOVERNMENTGovernment entity (US only)
SOLE_PROPRIETORIndividual/sole proprietor

Vertical Types (Industry)

ValueDescription
REAL_ESTATEReal estate, property management
FINANCIALBanking, financial services
HEALTHCAREMedical, healthcare providers
RETAILRetail, e-commerce
PROFESSIONALProfessional services
AGRICULTUREAgriculture, farming
AUTOMOTIVEAutomotive, dealerships
CONSTRUCTIONConstruction, contractors
EDUCATIONSchools, education
ENERGYEnergy, utilities
ENTERTAINMENTEntertainment, events
HOSPITALITYHotels, restaurants
INSURANCEInsurance providers
LEGALLegal services
MANUFACTURINGManufacturing
NONPROFITNon-profit organizations
TECHNOLOGYTech companies, SaaS
TELECOMMUNICATIONSTelecom providers
TRANSPORTATIONTransportation, logistics

Campaign Use Cases

ValueDescriptionApproval Time
CUSTOMER_CARECustomer support, service updates1-2 days
2FATwo-factor authenticationInstant
ACCOUNT_NOTIFICATIONAccount alerts, updates1-2 days
MARKETINGPromotional messages3-5 days
MIXEDMultiple use cases3-5 days
DELIVERY_NOTIFICATIONDelivery updates1-2 days
FRAUD_ALERTSecurity, fraud alerts1-2 days
HIGHER_EDUCATIONUniversity communications1-2 days
LOW_VOLUMELow volume mixed messaging2-3 days
POLLING_VOTINGSurveys, voting2-3 days
PUBLIC_SERVICE_ANNOUNCEMENTPSA messages1-2 days
SECURITY_ALERTSecurity notifications1-2 days

Brand Relationship

ValueDescription
BASIC_ACCOUNTStandard relationship (most common)
MEDIUM_ACCOUNTEstablished relationship
HIGH_ACCOUNTPremium relationship

Sample Message Requirements

  • Minimum length: 20 characters
  • Maximum length: 1,024 characters
  • Required count: 3 minimum (5 recommended)
  • Must include: Opt-out language (e.g., “Reply STOP to opt out”)

Compliance Booleans

FieldDescriptionDefault
directLendingDirect lending/payday loans?false
ageGatedAge-restricted content?false
subscriberOptinRequires user opt-in?true
subscriberOptoutProvides opt-out?true
subscriberHelpProvides help keywords?true
embeddedLinkContains URLs?false
embeddedPhoneContains phone numbers?false
numberPoolUses number pooling?false

Default Keywords

TypeDefault Value
Opt-in"START, YES, SUBSCRIBE"
Opt-out"STOP, QUIT, UNSUBSCRIBE, END"
Help"HELP, INFO"
Carriers require specific keywords. Using the defaults ensures compliance.