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10DLC Registration Overview

10DLC (10 Digit Long Code) is required for sending business SMS in the United States. This registration process verifies your business and use case with carriers.
Registration typically takes 1-2 business days for carrier approval.

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Registration Process

1

Create SubGroup

Required. Create a subgroup to organize your brands and campaigns
2

Register Your Business

Submit business details and tax information
3

Qualify Brand

Verify your business qualifies for your use case
4

Create Campaign

Submit campaign details with sample messages
5

Carrier Approval

Wait 1-2 days for AT&T, T-Mobile, Verizon approval
6

Phone Number Assignment

Receive your dedicated SMS phone number

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Use Cases

Use CaseDescriptionApproval Time
CUSTOMER_CARECustomer support1-2 days
2FATwo-factor authenticationInstant
ACCOUNT_NOTIFICATIONAccount updates1-2 days
MARKETINGPromotional messages3-5 days

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Compliance Requirements

All campaigns must include:
  • ✅ Clear opt-in process
  • ✅ STOP keyword support
  • ✅ HELP keyword support
  • ✅ Privacy policy link
  • ✅ Terms & conditions link
  • ✅ Sample messages (3-5 examples)