10DLC Registration Overview
10DLC (10 Digit Long Code) is required for sending business SMS in the United States. This registration process verifies your business and use case with carriers.
Registration typically takes 1-2 business days for carrier approval.
Registration Process
Create SubGroup
Required. Create a subgroup to organize your brands and campaigns
Register Your Business
Submit business details and tax information
Qualify Brand
Verify your business qualifies for your use case
Create Campaign
Submit campaign details with sample messages
Carrier Approval
Wait 1-2 days for AT&T, T-Mobile, Verizon approval
Phone Number Assignment
Receive your dedicated SMS phone number
Use Cases
| Use Case | Description | Approval Time |
|---|
CUSTOMER_CARE | Customer support | 1-2 days |
2FA | Two-factor authentication | Instant |
ACCOUNT_NOTIFICATION | Account updates | 1-2 days |
MARKETING | Promotional messages | 3-5 days |
Compliance Requirements
All campaigns must include:
- ✅ Clear opt-in process
- ✅ STOP keyword support
- ✅ HELP keyword support
- ✅ Privacy policy link
- ✅ Terms & conditions link
- ✅ Sample messages (3-5 examples)
